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Terms & Conditions

Welcome to Dentuf Instruments

These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By visiting our site or placing an order, you agree to comply with the following terms. Please read them carefully.

1. Business Eligibility

Dentuf Instruments sells exclusively to licensed businesses, clinics, distributors, and wholesalers. By placing an order, you confirm that you are acting on behalf of a registered business or institution.

2. Product Information & Availability

We strive to keep all product descriptions, pricing, and stock availability accurate and up-to-date. However:

  • Products may vary slightly in design due to manufacturing improvements.

  • Availability may change without prior notice.

We reserve the right to discontinue or modify any product at any time.

3. Orders & Acceptance

Orders are accepted only after formal confirmation from our sales team. Placing an order through our website or email does not constitute a binding agreement until:

  • Your business credentials are verified.

  • Payment terms are confirmed.

  • You receive a written confirmation or invoice from us.

We reserve the right to refuse or cancel any order at our discretion.

4. Pricing & Payment

  • All prices are listed in [Insert Currency] and are exclusive of taxes, duties, and shipping unless otherwise stated.

  • Payment terms will be specified on the invoice (e.g., advance payment, net 30, LC).

  • Late payments may incur penalties or delay in order processing.

5. Shipping & Delivery

  • Shipping charges and estimated delivery timelines will be confirmed during order finalization.

  • Dentuf Instruments is not liable for delays caused by customs clearance, third-party couriers, or force majeure events.

  • Risk of loss passes to the buyer once the shipment is handed over to the courier or freight forwarder.

6. Returns & Replacements

Due to the nature of medical-grade products, returns are accepted only in the case of manufacturing defects or incorrect items. The buyer must notify us within 7 days of delivery, providing:

  • Order reference

     

  • Description of the issue

     

  • Photographic proof

     

Approved returns must be unused and in original packaging.

7. Intellectual Property

All content on this website, including product images, text, logos, and designs, is the property of Dentuf Instruments or its licensors. You may not use, reproduce, or distribute our intellectual property without written consent.

8. Limitation of Liability

Dentuf Instruments is not liable for:

  • Improper use or handling of instruments

  • Delays in delivery caused by third parties

  • Loss of business, profits, or indirect damages arising from the use of our products

All instruments must be used by trained professionals following industry best practices.

9. Warranty

All our instruments are backed by quality assurance. Specific warranty periods (if any) will be detailed per product or contract. Warranty does not cover misuse, unauthorized modifications, or accidental damage.

10. Governing Law

These Terms are governed by the laws of [Insert Country, e.g., Islamic Republic of Pakistan]. Any disputes arising under these terms will be subject to the jurisdiction of the courts of [Insert City/Country].

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a new effective date. Continued use of our website or services implies your acceptance of any revisions.