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Privacy Policy

At Dentuf Instruments

we are committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us for business purposes.

1. Information We Collect

We may collect the following types of information:

  • Business Information: Company name, address, contact person, email, phone number, and VAT/tax ID.

  • Personal Information: Name, email address, phone number (for contact persons).

  • Transaction Details: Orders placed, payment information (processed via secure gateways), and shipping data.

Technical Data: IP address, browser type, operating system, and website usage data through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders or service requests

  • Respond to inquiries or quotation requests

  • Provide after-sales support or technical assistance

  • Improve website performance and user experience

Send updates on products, services, or policy changes (if subscribed)

3. Sharing & Disclosure

We do not sell or rent your personal or business data.

Your data may be shared only with:

  • Logistics partners for shipping purposes

  • Payment processors (secure, PCI-compliant)

  • Legal authorities, if required under applicable law

All third-party services we work with are required to uphold the same level of data protection.

 

4. Cookies & Tracking Technologies

We may use cookies or third-party tracking tools (e.g., Google Analytics) to understand user behavior and improve our site’s performance.

You can control or disable cookies via your browser settings, but doing so may affect your user experience.

5. Data Security

We implement technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewall protection, and access control procedures.

6. Your Rights

You have the right to:

  • Access the information we hold about you

  • Request corrections or updates to your data

  • Request data deletion (if no ongoing legal obligations exist)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at [info@dentuf.com].

7. Data Retention

We retain your business and transactional data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.